For any questions regarding an order, a product, or a return, our team will respond within 24 hours (excluding weekends and public holidays).
E-mail contact@afrosphere.fr
Phone +33661585843
Hours Monday to Friday — 9:00 am to 7:30 pm
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Clear answers to help you choose your routine and use each product.
Yes. The range is designed for coily, curly, and wavy hair, including very tight textures. Each product has a clear purpose: to cleanse, detangle, hydrate, or protect. Choose according to your needs and follow the advice on the product page.
Every head of hair and every routine is different. The role of our treatments is to hydrate, make detangling easier, and help reduce breakage, depending on the product used. We do not promise growth or identical results for everyone: follow the usage instructions and observe how your hair reacts.
You don't need to accumulate products. The range guides you with treatments designed for afro hair and simple steps: cleanse, detangle, hydrate, and protect. Each product sheet explains its role and how to use it.
You have 14 days after receipt to exercise your right of withdrawal, according to the terms of our refund policy.
The estimated delivery time in Europe is 7 to 9 business days, excluding weekends and public holidays. You will receive a tracking number as soon as it ships and can track your order at any time.
Use it on slightly damp hair and move slowly, in small sections, without forcing. Start from the ends and work your way up gradually. If the brush snags or pulls, stop and detangle more carefully. To complement your routine, follow the usage instructions for each product.
Tracked delivery
Your order is tracked at every step.
Customer service 5 days a week
Monday to Friday, from 9 a.m. to 7:30 p.m.
Right of withdrawal
14 days after receipt, in accordance with the terms of our refund policy.
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